Information

At Zéravione, we strive to provide a seamless and trustworthy shopping experience from the moment you place your order to the day it arrives at your door. Below you’ll find details about shipping, returns, and general purchasing information.

Shipping & Delivery

We offer fast and reliable shipping across Europe.
All orders placed before 14:00 (CET) on business days are carefully packaged and dispatched the same day.

  • Processing time: 0–1 business days

  • Delivery within Sweden: 1–3 business days

  • Delivery within the EU: 3–7 business days

We work with trusted carriers to ensure safe and timely delivery. Shipping rates are displayed at checkout and may vary depending on location and order size.

Returns & Exchanges

We want you to be fully satisfied with your purchase.
If you’re not, you may return any unused item within 14 days of delivery for a full refund or exchange.

To initiate a return, please contact us at (info@zeravione.com) with your order number and reason for return. Returned items must be in original condition, unworn, and with all tags attached.

Customers are responsible for return shipping costs unless the item is defective or incorrect.

For full details, please refer to our Returns & Refunds Policy.

Payments

We accept all major debit and credit cards, as well as additional local payment methods depending on your country.
All transactions are processed securely, and prices include VAT in accordance with EU regulations.

Your payment information is encrypted and never stored by Zéravione.

Customer Service

For questions about your order, products, or other inquiries, please reach out to us:( info@zeravione.com)
We aim to respond within 24–48 hours on business days.

Sustainability & Responsibility

We are committed to producing responsibly and creating garments that last.
Our pieces are made from carefully selected materials and crafted with longevity in mind — ensuring that elegance never comes at the cost of quality or the environment.

A Quiet Statement

Every product we make reflects our philosophy — subtle sophistication, timeless design, and enduring quality.
Thank you for being part of the Zéravione journey.